As we enter the 21st century, museums find themselves facing many challenges, not least of which is the questioning of the very raison detre of these venerable institutions. Many museums are redefining themselves in an effort to ensure their survival this new environment.


Looking Reality in the Eye: Museums and Social Responsibility is a collection of essays that explores institutions which have determined that they have a duty to assume a proactive role in the betterment of society. These institutions have become venues in which people can learn about themselves and about others in an immediate and relevant context. The museums range in size from the very large (Liberty Science Center) to the very small (McMullen Art Gallery at the University of Alberta Hospital) and include art galleries, human and natural history museums, science centres, and a police interpretive centre.


The outstanding feature of each institution is the extraordinary dedication of the staff. They have a vision of how their institutions can contribute to society and they are determined to make their exhibits and programs meaningful.


Robert R. Janes has a PhD in archaeology from the University of Calgary and is the former President and CEO of the Glenbow Museum. He is also the Chief Editor of the Journal of Museum Management and Curatorship.
Gerald Conaty has a PhD in archaeology from Simon Fraser University. He is the Senior Curator of Ethnology at the Glenbow Museum and an adjunct assistant professor in the Department of Archaeology at the University of Calgary.


Published by University of Calgary Press and Museums Association of Saskatchewan

In this brilliantly witty satire - a bestseller in the UK - a prestigious British museum launches an ambitious new exhibit... which quickly becomes a seasonal nightmare.

Think that a day in the life of a London museum director is cold, quiet, and austere? Think again. Giles Waterfield brings a combination of intellectual comedy and knockabout farce to the subject in this story of one long day in a museum full of scandals, screw-ups ¨and more than a few scalawags.
At the beginning of The Hound in the Left-hand Corner, Auberon, the brilliant but troubled director of the Museum of British History, is preparing one midsummer's day for the opening of the most spectacular exhibition his museum has ever staged. The centerpiece is a painting of the intriguing Lady St. John strikingly attired as Puck, which hasn't been shown in London in a hundred years. As the day passes, the portrait arouses disquieting questions, jealousies, rivalries -- and more than a few strange affections -- in the minds of the museum staff. As guests and employees pour in, the tension rises -- and Auberon himself has the hilariously ridiculous task of keeping the peace, without losing his own sense of reality as well.

For everyone who loves the farce of David Lodge and Michael Frayn, or even the Antiques Roadshow, the fast-paced, hilarious satire of The Hound in the Left-hand Corner is sure to delight and entertain.

About the Author
Giles Waterfield has worked at the Royal Pavilion in Brighton and as director of the Dulwich Picture Gallery in London. He now writes, teaches, and curates exhibitions. His first novel, The Long Afternoon, published in England, won the McKitterick Prize in 2001.

The explosive popularity of museums has made museum studies one of the most productive and exciting intellectual and pedagogical sites for historians and art historians, anthropologists, archaeologists, and critical theorists. Museum Studies: An Anthology of Contexts provides a comprehensive interdisciplinary collection of approaches to museums and their relation to history, culture, philosophy, and their adoring or combative publics. An indispensable text for teaching museum studies in today's classroom, Museum Studies brings together for the first time a wide array of texts that mix contemporary analysis with classic, historical documentation. Offering encyclopedic coverage of the issues critical to the rise and role of the museum - history and development: relation to society: the ethics of classification, exhibition, and exclusion: the representation of cultures: property and ownership: the poetics of display: material culture and historical documentation: tradition, innovation, and self-reflexivity in museum practice - this is the most comprehensive and ambitious volume available on museum studies. The Anthology opens with an introductory essay that provides vital background and situates museum studies in a truly interdisciplinary context. Each section includes an opening essay that guides the reader through the selections while the volume's bibliography provides a list of resources devoted to museum studies.

Museum Administration is the handbook for students, new professionals, and anyone who needs to know what goes into running a museum. The authors cover everything from basic organization to human resource management, with case studies and exercises to help reinforce the text. Includes an extensive bibliography and appendices. Visit our website for sample chapters!

Paperback: 416 pages

Publisher: AltaMira Press (September 2003)

The growth of collaboration between museums and source communities - the people from whom collections originate - is one of the most important developments in modern museum practice.
This volume combines some of the most influential published research in this emerging field with newly commissioned essays on the issues, problems and lessons involved.
Focusing on museums in North America, the Pacific and the United Kingdom, the book highlights three areas which demonstrate the new developments most clearly:
*The museum as field site or 'contact zone' - a place which source community members enter for purposes of consultation and collaboration
*Visual repatriation - the use of photography to return images of ancestors, historical moments and material heritage to source communities
*Exhibition case studies - these are discussed to reveal the implications of cross-cultural and collaborative research for museums, and how such projects have challenged established attitudes and practices


As the first overview of its kind, this collection will be essential reading for museum staff working with source communities, for community members involved with museum programmes, and for students and academics in museum studies and social anthropology.

The latest, most comprehensive financial and operational data from Americas museums. Take a look at the numbers on a wide range of institutional activities, from attendance, operating and non-operating income and expenses, earned income sources, and costs of collections care to the net profit per square foot of museum stores and food services, and the percent of operating expenses devoted to administration and fund raising. Compare your museums financial performance to the field-wide averages and gain insight into areas of operation that may need improvement. AAMs field-wide survey of 800 museums of all types also features a section on demographicsthe number, types, and distribution of museums in the United Statesand a section on financial trends from fiscal years 2000 to 2002. Essential reading for directors, boards of trustees, financial and development officers, and others involved in museum management and finance.
Published in 2003, 150 pages

"Art and its Publics" explores the interface between the art object, its site of display and the viewing public. The volume focuses on museums, their publics and strategies of display. Engines of democracy at their inception during the French Revolution, public museums have since fostered the democratization of art. As museum going has increased dramatically in recent years, the question of "whose museum?" and how museums construct and engage their publics has taken on added urgency. The essays in "Art and its Publics" present a cross-section of current issues with contributions from both sides of the Atlantic and from museum professionals as well as academics. Essayists tackle issues confronting the museum community and seek to futher the debate between theory and practice around the most pressing of contemporary concerns.


Released in June 2003 by Blackwell Publishers

Make your museum board the best that it can possibly be! This new book from Harold and Susan Skramstad, two of the fields most highly regarded experts in museum management, gives you the tools you and your board need to handle the challenges facing museums today. A Handbook for Museum Trustees was written to help museum trustees better understand the why and the how of trusteeship, giving board members and museum directors a thorough understanding of their critical and non-negotiable duties. The book clearly identifies areas of responsibility and offers valuable, how-to advice on board discussion and decision-making, providing practical guidelines for improving board practices and fine-tuning the work of the effective board. Not only will the tens of thousands of us who work in museums benefit from A Handbook for Museum Trustees, says Stephen E. Weil, so, too, will the millions more who pass through our doors.
Published in 2003

Slay the financial dragon of a slumping economy and falling revenues with this valuable arsenal of strategies and tactics for fiscal success. Gain the competitive edge as you learn the latest trends and forecasts from experts in the areas of individual and corporate giving, earned revenue and investment, travel and tourism, and state and local funding. Slaying the Financial Dragon's 10 authors discuss the mega-trends that are changing the face of fund raising, tell you how to talk to local officials about your funding needs, analyze the current state of the travel and tourism industry, and much more. Originally presented at AAM's "Slaying the Financial Dragon" seminar in November 2002, these practical, clearly stated articles present case studies and offer expert advice on how museums can best meet today's daunting financial challenges.


# Paperback: 122 pages

# Publisher: American Association of Museums (March 2003)

What value do we place on our cultural heritage, and to what extent should we preserve historic and culturally important sites and artefacts from the ravages of weather, pollution, development and use by the general public?

This innovative book attempts to answer these important questions by
exploring how non-market valuation techniques used extensively in
environmental economics can be applied to cultural heritage.



The book includes twelve comprehensive case studies that estimate public values for a diverse set of cultural goods. The authors demonstrate the potential utility of these techniques, and highlight the important social values that cultural heritage can generate. Given limited resources, such studies can help set priorities and aid the decision making process in terms of their preservation, restoration and use. The authors conclude by reviewing the majority of cultural valuation studies done to date, and draw some general conclusions about the results achieved and the potential benefits, as well as the limitations, of valuing these types of goods.


This highly original book will be of great use and interest to academics in
the fields of environmental, resource, and cultural economics, as well as
NGOs and policymakers involved in cultural heritage at the national,
international and global level.



Ståle Navrud, Associate Professor of Environmental and Resource Economics, Agricultural University of Norway and Richard C. Ready, Assistant Professor of Environmental and Natural Resource Economics, Pennsylvania State University



Hardcover: 320 pages

Publisher: Edward Elgar Publishing (July 31, 2002)

Stephen E. Weil has long been considered one of the museum community's most insightful (and frequently wittiest) commentators. In this volume of twenty-nine recent essays, his overarching concern is that museums be able to "earn their keep"-that they make themselves matter-in an environment of pontentially shrinking resources.

Review


Written by Stephen E. Weil experienced and witty commentator on the museum community who is currently the Scholar Emeritus in the Smithsonian Institution's Center for Education and Museum Studies, Making Museums Matter is an outstanding selection of informed and informative essays about the difference that museums make, their role in preserving and showcasing history and art to the public, cost-related problems plaguing museums today, and a great deal more. Making Museums Matter is enthusiastically recommended as a most thoughtful and authoritative treatise on these notable and noble institutions.---Midwest Book Review

Unique in concept and content, Cultural Tourism: The Partnership Between Tourism and Cultural Heritage Management examines the relationship between the sectors that represent opposite sides of the cultural tourism coin. While tourism professionals assess cultural assets for their profit potential, cultural heritage professionals judge the same assets for their intrinsic value. Sustainable cultural tourism can only occur when the two sides form a true partnership based on understanding and appreciation of each other's merits. The authors - one, a tourism specialist, the other, a cultural heritage management expert - present a model for a working partnership with mutual benefits, integrating management theory and practice from both disciplines. Cultural Tourism is the first book to combine the different perspectives of tourism management and cultural heritage management. It examines the role of tangible (physical evidence of culture) and intangible (continuing cultural practices, knowledge, and living experiences) heritage, describes the differences between cultural tourism products and cultural heritage assets, and develops a number of conceptual models, including a classification system for cultural tourists, indicators of tourism potential at cultural and heritage assets, and assessment criteria for cultural and heritage assets with tourism potential. Cultural Tourism provides professionals and students in each field with a better understanding of their own roles in the partnership, bridging the gap via sound planning, management, and marketing to produce top-quality, long-lasting cultural tourism products.

Originally published in 1989 and a Choice Outstanding Academic Title for that year, the Keyguide to Information Sources in Museum Studies provides a guide to the documentation, reference aids and key organizational sources for museum studies worldwide.



The Keyguide is arranged in three parts: Part I is a narrative overview of the discipline, its history, primary literature, and main sources of information; Part II is an annotated bibliography; and Part III is an international directory of organizations in the field.


# Hardcover: 256 pages

# Publisher: Fitzroy Dearborn Publishers; 2nd edition (July 2001)

This title will help future museum professionals assess the various training options in museum studies. It poses a series of questions to help you research graduate training programs and plan a museum career. Topics covered include: choosing between a certificate and a masters degree; finding an internship to suit your needs; and the value of a museum studies degree in the real world. Written by the chair of the museum studies department at John F. Kennedy University and reviewed by students and faculty at museum studies programs across the country.


80 pages, Paperback (April 1, 2001)

Model programs in 19 American museums offer insights as to how institutions are dealing successfully with issues of accessibility, making adjustments to policy, programs, and facilities in order to reach out to people with disabilities and older adults. This richly illustrated book with its extensive bibliography is an important resource for all museums following the landmark legislation of the Americans with Disabilities Act (ADA).


Paperback: 223 pages

Publisher: Five Senses (April 2001)

Offering expert advice for every phase of museum store management, this volume is essential reading for anyone planning to open or manage a museum store. Theobald takes the guesswork out of planning and managing the museum store, informing the manager on all relevant topics such as sales tables, profits, licensing, training, product promotion, publications, inventory, merchandise, and trademarks, just to name a few. The Second Edition contains an additional chapter on merchandising, updated statistics, POS information, more illustrations and examples, additional advice on Related/Unrelated products ("Tax Status and the IRS"), and Internet information on vendors and other resources.


Mary Miley Theobald graduated from the College of William and Mary in Williamsburg, Virginia, then put her B.A. in American History and her M.A. in Administration and Interpretation of Historic Sites to good use across town at Colonial Williamsburg. She soon found that she liked history best when it made money for museums. Over the years she developed historically accurate products for the Historic Area stores, assisted in the opening of three "new" historic shops, and learned a good deal about managing these nine establishments and training their costumed employees in historical interpretation. Today Theobald is an adjunct at Virginia Commonwealth University where she teaches American history and museum studies, a sometime museum store consultant, and a freelance writer.


Paperback: 260 pages

Publisher: Altamira Press; 2 edition (December 2000)

'Visitor Management' is an innovative collection of case studies taken from cultural World Heritage Sites. Using examples from the world's most significant archaeological and architectural legacies this book identifies the problems involved with site management.



Cultural World Heritage Sites are extremely attractive to contemporary visitors. This poses many problems for site management, notably the need to preserve a delicate balance between interpretation, conservation and the provision of visitor facilities.


This contributed title takes examples from a range of UNESCO World Heritage Sites and shows models of good practice looking at the functions of the different organizations involved and the range of variation among sites. The contributors have international expertise and draw on first-hand knowledge at a practical level.



'Visitor Management: Case studies from World Heritage Sites' is ideal for practitioners and students involved in heritage management and conservation management. Undergraduate and postgraduate students in tourism, leisure and hospitality will also find this book an invaluable read.


Myra Shackley is Professor of Culture Resource Management and Head of the Centre for Tourism and Visitor Management at Nottingham Trent University. Her research interests lie in the management of cultural and wildlife tourism, particularly in relation to Protected Areas and World Heritage Sites. She has published eleven previous books, of which the last was 'Wildlife Tourism' (International Thompson Business Press, 1996) and has extensive research and consultancy interests within the field of visitor management.



Only case study book on the subject

International appeal

Why do people go to museums and what do they learn there? What roles can museums serve in a learning community? How can museums facilitate more effective learning experiences? John H. Falk and Lynn D. Dierking investigate these questions in Learning from Museums. Synthesizing theories and research from a wide range of disciplines, including psychology, education, anthropology, neuroscience and museum research, Falk and Dierking explain the nature and process of learning as it occurs within the museum context and provides advice on how museums can create better learning environments.

Over the past decade,"The Manual of Museum Planning" has become the definitive text for those concerned with the planning, design, construction, renovation, or expansion of a museum or public gallery. The fully revised second edition of this hugely successful book not only updates the first but also adds chapters on visitors with special needs, fund-raising feasibility studies, institutional planning, and other subjects. An essential resource for all museum professionals as well as trustees, architects, designers, and government agencies involved with the dynamic world of museums and galleries.
This working manual covers such questions as the diversity of communities, the importance of knowing the market, understanding the needs of the museum visitor, fund raising, site selection methods, and the role of director, staff, trustees and local authority.

Marketing and public relations have become central to the success of a museum institution. Without effective use of both, museums of all kinds will fail to maximize their potential and fulfill their financial and cultural missions. This definitive guide describes the role of marketing and effective marketing and public relations techniques any museum or heritage site can utilize.