2003-09-15

Today, like in many other fields, people working in the field of art also need a knowledge of business administration. Both the artistic and daily use of photography make the sector well known by all. As photographical products are widely used, different sections of the sector need different business techniques to satisfy customer expectations. In this paper, the establishment of a Quality House, which is an important tool of Quality Function Deployment, is considered with an example from the photography sector.